I'm currently a postdoctoral researcher in the Interaction Design Lab at Cornell University. I completed my Ph.D. in Communication with a concentration in Human-Computer Interaction in 2013, while working at Cornell and Northwestern University's Social Media Labs.
The flood of interaction technologies available today means that people have more ways to communicate and coordinate – for both work and play – than ever before. This is exciting, but it also presents challenges. My research focuses on understanding how communication impacts aspects of both work and social collaboration in mediated contexts. In terms of collaborative group work, distance can complicate collaboration in these settings because not all the actions that group members perform are visible to others, and this can make it hard for group members to determine who is responsible for various elements of a task.
In terms of social collaboration, I've also been involved in several projects exploring "butler lies." Butler lies are a strategy for managing social availability (or lack thereof) and coordinating social interactions using mediated communication tools such as mobile phones or social media, which aims to address the problems and stresses created by an always-on world, such as feeling too accessible to others. This work has received attention in both academic and non-academic arenas, winning two honorable mention awards at CSCW and being featured in the New York Times.